Mountain Ear Hearing Associates

Our Professional Staff

We pride ourselves in providing the best individualized care and attention to detail. Everyone’s hearing is different in its own way. That is the why we commit to treating each patient with a customizable program to best fit their needs and lifestyle. Helping integrate speech comprehension back into your lifestyle is what we do best. Get to know the people behind the practice

Rick Moore, HIS

Rick Moore, HIS
Hearing Instrument Specialist

Richard Moore was born on August 24th, 1951. He graduated from East Rutherford High School carrying onto further his education at the Isothermal Community College in Spindale, NC. After graduating with an Associate's of Arts Degree he went onto seeking his Bachelor of Arts Degree at the Appalachian State University in Boone, NC. Upon completion of his Bachelor's Degree, he went onto complete his Masters of Fine Arts Communication at the University of North Carolina in Greensboro, NC. He is a past President of the Marion Rotary Club and Rotarian Emeritus.

A North Carolina Native Richard has been a hearing instrument specialist for seventeen years. He enjoys his career because he can see the difference that better hearing has on the lives of his patients. He became interested in audiology back in the late 1990's when he saw his mother struggle with hearing loss. His mother wore old analog hearing aids. Every time he would hug her, her aid would start feeding back and screaming. Thank goodness the aids we use do not do that anymore. His mother is now gone, but he tells his patients that he would love to hear that feedback squeal just one more time.

Richard is a father of two children. Son, Christopher who is 27, lives in New York City pursuing a career in computer code writing. His daughter Charlotte who is sixteen attends early college. She is deciding between a career as a lawyer or a veterinarian.

Craig A. Schlumbohm, A.S., B.S

Craig A. Schlumbohm, A.S., B.S
Hearing Instrument Specialist

Craig has been involved in healthcare for more than 40 years. First, during his eight years as an active duty Navy Corpsman, he learned the fundamentals of patient care, acquired his education, and served in various capacities at the naval hospitals in Portsmouth Virginia and Naval Air Station, Jacksonville, Florida. Craig studied at the Naval School of Health Sciences in Tidewater, VA, George Washington University and Southern Illinois University. Upon leaving the Navy, he continued his education and passion for patient care while working as a Radiology Technologist and Chief MRI Technologist in Jacksonville, FL. Craig’s passion for knowledge and his compassion for all people led him to serve in various capacities in medical and civic settings. Now, for the past 11 years, Craig has served Burke, Rutherford, and McDowell counties as a highly skilled Hearing Instrument Specialist. It is his greatest pleasure to apply his extensive skills and knowledge to the assessment, consultation, treatment and care of people with hearing loss. Craig serves his specialty as the current Vice President of the North Carolina Association of Hearing Care Professionals and previously served two years as the Secretary of that organization. Craig and his wife, Jeanne love spending time with friends at various local music venues and local vineyards where they enjoy the full experience of the excellent wines produced here in their beloved foothills of North Carolina. They live in the middle of twelve acres set between Valdese and Morganton where they enjoy entertaining friends, family, and the loving, exasperation of three springer spaniels.
Bill Beck, NBC-HIS, IHS, HIS, AAA

Bill Beck, NBC-HIS, IHS, HIS, AAA
Hearing Instrument Specialist

William Beck, also known as Bill grew up in a small farming town in the state of Rhode Island. Growing up, his vocational training was automotive, he has been in the repair and detail side for over 30 years. Later on in life, a family member told him about his success in changing people’s lives by fitting hearing aids in the Charlotte area. He felt this was a career change he could pursue and enjoy. Bill has always been interested in how the ear functions, so he moved to North Carolina and started his schooling and training. He not only received a license in North Carolina but he also continued his schooling and received a National Board Certification. In 2015 Bill was awarded the Beltone Master Hearing Aid Practitioner Award. Bill also is asked to give speeches throughout North Carolina on hearing loss. He is also a member of IHS and AAA. Bills desire is to use his training to do what he can to help people stay active in their conversations as long as they live. This is his commitment.

Patients often ask him what he does when he is not in the office. Bill is a very active in the Christian Congregation giving speeches on the Bible. 

Bill also was a professional drummer in his late teens and early twenties traveling all over the New England States. 

He has been married for over 38 years. His wife Lisa and him enjoy traveling and spending time with their daughter. 

David Roberts, HIS

David Roberts, HIS
Hearing Instrument Specialist

David Roberts is a Hearing Instrument Specialist with over 19 years of experience in the field of hearing loss treatment, including 10 years as a factory representative for a major hearing aid manufacturer and six years as an owner of a successful multi-office practice in Western North Carolina.

David recently merged practices to pursue his true passion which is to help those with speech understanding issues lead a more complete life.

David has been married for 18 years and has three beautiful daughters. Striving to be the husband, dad and friend God calls him to be brings the greatest joy to his life. Realizing time is short, David enjoys time away from the office making memories with his family and friends. If not at the office, you will find David watching his girls perform on the softball field, basketball/volleyball court or on stage with the school choir. David fully understands that faith, family and friends are the cornerstone to a fulfilled life as he strives daily to create a healthy balance.

Sheri Andrews

Sheri Andrews
Patient Care Coordinator

Sheri Andrews joined the practice as a Patient Care Coordinator in October of 2017. In addition to scheduling appointments, she is committed to providing attentive care to each patient, ensuring that each one feels valued. Sheri is a graduate of St. Petersburg College where she received her Associate of Arts Degree and received a Diagnostic Medical Sonography Certificate from Sanford Brown College. Sheri feels very blessed for having the opportunity to work in such a rewarding environment as she loves to see the smiles on her patients faces after wearing hearing aids for the first time.

Sheri resides in the area with her boyfriend and three dogs. She enjoys being outdoors, kayaking, white water rafting, and spending time with her family and friends.

Jeanne Schlumbohm

Jeanne Schlumbohm
Patient Care Coordinator

Jeanne has extensive experience in customer care, having worked in the insurance industry for many years prior to hearing care. She has been involved in hearing care for over ten years, first as a business owner and later as a Patient Care Coordinator for Mountain Ear Hearing. Patient care is her top priority, making sure the patient’s hearing needs are taken care of in the best way possible. Jeanne finds that helping people with hearing loss is especially rewarding, because she has a hearing loss and has been wearing hearing aids for many years.

Also, her motivation to help those affected from hearing loss has a more personal dynamic: Her father had a profound hearing loss that went untreated and saw the debilitating and isolating effects it had on him and the family. Something that could so easily have been prevented with the proper hearing care. She wants to do her best to make sure this never happens to anyone else.

Jeanne enjoys spending time with her family and granddaughter. In her spare time, she is an artist involved in the local art community.
 

 

Samantha Lackey

Samantha Lackey
Patient Care Coordinator

I am the oldest of three children I was born into a loving Christian family. My Dad passed away when he was only 50, he had lung cancer and after 16 years my mom remarried to my "other dad" this was he and I's inside joke, he was great. I graduated from high school in 1983 and was married at age 18 I then went to college and graduated with a Surgical Technologist degree and have worked in the operating room for 32 years. I am married to the same great man of 34 years we have a son, Bryan age 29 and his wife Brittany, and our daughter Lindsey age 24. As my kids were younger I was always involved with them by coaching softball and basketball teams, I also had a Girl Scout troop for many years. I was involved in the Iredell County Girl Scout Council and Sharron Youth Athletic program. I am a member of Broad Street Church of Christ. I also enjoy the outdoors, hiking, fishing and working in stained glass artwork, along with working in my yard, quilting and scrapbooking with friends.

While working in the operating room I also was over the ordering of supplies for seven different surgical departments along with scrubbing and assisting the surgeon in surgery. In 2008 I lost my hearing in my right ear and have worn a hearing aid since then. I went to the Mountain Ear Hearing store in Conover, NC to purchase a new hearing aid. It seemed as if the practitioner could use some help, so I just ask (I had a couple days off in the week) he then told me about becoming a practitioner myself because he thought I would be good at it. And it really has been great.

So long story short I love to help people and to see their reactions (most of my patients were asleep in the OR and never knew me). Now they drop in sometimes just to chat.