COVID-19 Notice

Our practice locations will be temporarily closed due to concerns with COVID-19. We have staff in another location ready to answer your call. We are keeping up with all state and local regulations and will keep you posted on changes as things progress. We want to thank you all for being patients of Mountain Ear Hearing Associates. We hope that you and your family stay safe and healthy through this pandemic. We look forward to seeing you again soon.

Hearing Aid Repair

The most common reason for a hearing aid to require repair is the buildup of ear wax or debris within the hearing aid. Ear wax is produced by every human being. It is natural and some people produce more than others. For custom hearing aids that sit inside the ear canal, they are subjected to wax each and every day the hearing aid is worn. With proper care and cleaning you can prevent damage from ear wax. Your hearing professional will instruct you on how to properly clean your hearing aids. If you are concerned wax has entered the hearing aids, visit us for a professional hearing aid cleaning. Our specialized tools are able to remove wax much more efficiently than at home tools.

If we determine it is beyond our ability to improve the functioning of the hearing aid in our office, we will send your hearing aid into the hearing aid manufacturer for repair. Most often, hearing aid manufacturers require hearing aids be sent to them by a professional – not the consumer.

Other causes of hearing aid repair include: exposure to water, physical damage from being dropped or stepped on, and exposure to high levels of humidity or prolonged exposure to extreme temperatures (i.e. left in your car during summer or winter). Hearing aids may also simply need repair after a few years of use. Keep in mind they are small devices that house miniature electronic parts. Over time dust and debris may enter the hearing aid through the microphones or sound opening, which can eventually cause damage to internal parts.

The good news is most new hearing aids come with a repair warranty that covers repairs for a given amount of time. Warranties range anywhere between one to three years, depending on the manufacturer of the hearing aid. In addition there are warranty programs we offer that cover your hearing aids for a longer amount of time.